• Maintain and optimize cloud infrastructure, networking, and database systems to ensure high availability and performance. • Implement and monitor security protocols to safeguard our systems against vulnerabilities and ensure compliance with industry standards. • Manage and refine CI/CD pipelines for continuous integration and smooth software deployments. • Develop and maintain Business Intelligence (BI) and reporting tools to support internal team operations and decision-making. • Debug and resolve complex technical issues, providing hands-on support for environment setup and system optimization. • Develop and maintain tools and processes to enhance system performance and reliability. • Work closely with software engineers, DevOps, and other stakeholders to ensure seamless integration and operational support for new features. • Collaborate with cross-functional teams to maintain consistent and reproducible development environments. • Participate in incident response efforts, helping to minimize downtime and ensure quick recovery from system disruptions. • Create and maintain detailed documentation of systems, processes, and configurations to ensure accessibility and knowledge sharing within the team. • Perform regular audits and updates to ensure adherence to industry standards, such as ISO or SOC compliance.