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PROVE

A trusted partner to personal injury attorneys and medical providers. Visit us at provepartners.com

Senior Director – Vice President of Servicing

DirectorDirectorFull TimeRemoteSeniorTeam 11-50H1B SponsorCompany SiteLinkedIn

Location

Colorado + 1 moreAll locations: Colorado, Nevada

Posted

88 days ago

Salary

Not specified

Seniority

Senior

Bachelor Degree7 yrs expEnglish

Job Description

• The Senior Director / VP of Servicing will ensure PROVE’s interests are protected, recoveries are aggressively pursued, and operations are executed with excellence, professionalism, and compliance. • Working through PROVE’s servicing team, the Senior Director / VP of Servicing will be responsible for ensuring: PROVE’s lien security interests are properly perfected, including ensuring law firms receive adequate notice of assignment of interests • Case status updates are obtained from representing law firms at least every 90 days • New legal representation is secured for dropped or abandoned cases • Recovery of misdirected funds from third parties • PROVE’s interests are represented in bankruptcies, probate actions, interpleaders, and other extenuating circumstances • Achieving fair, strategic, win-win settlement outcomes in line with PROVE’s client-level targets and performance goals • Driving disciplined follow-through on agreed settlements to convert commitments into actual cash collections • Establishing escalation pathways and management oversight to resolve stalled negotiations, disputed balances, or complex settlement situations • Ensuring settlement execution reflects professionalism, strategic judgment, and alignment with PROVE’s broader servicing strategy.

Job Requirements

  • 7–10+ years of experience in loan servicing, mortgage servicing, receivables servicing, or other financial asset servicing, including 3+ years in leadership.
  • Experience with litigation finance a plus.
  • Demonstrated success managing high-performing remote teams, including offshore workforce management
  • Strong people leadership, emotional intelligence, and ability to navigate difficult conversations with internal and external stakeholders
  • Proven experience building processes, scaling operations, and partnering with software/technology initiatives
  • Highly analytical with strong quantitative ability
  • Advanced Microsoft Excel skills required
  • Experience with Power BI or other BI / data visualization tools strongly preferred
  • Excellent written and verbal communication skills
  • Bachelor’s degree required.

Benefits

  • Exceptional customer service and professional communication in all interactions with outside parties

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