ezCater

ezCater is the world’s largest online marketplace for business catering.

Director, Site Analytics and Experimentation

DirectorDirectorFull TimeRemoteTeam 501-1,000Since 2007H1B No SponsorCompany SiteLinkedIn

Location

Massachusetts

Posted

85 days ago

Salary

$248K - $345K / year

Bachelor Degree10 yrs expEnglishCloudPythonSQL

Job Description

• Own end-to-end site analytics and performance trends, including funnel health, conversion metrics, and behavioral analysis across all key customer and supplier journeys. • Design and execute advanced statistical models and analyses to deeply understand user behavior, identify key drivers of growth, and forecast business metrics. • Oversee and interpret A/B/n test results from experimentation platforms (like Eppo), providing definitive, statistically sound guidance on design, content, and feature decisions. • Establish and maintain the data governance framework for web analytics and behavioral data, ensuring high fidelity, integrity, and compliance across all instrumentation (GA, FullStory, Amplitude, etc.). • Lead executive-level metric and trend reviews, translating complex data science and analytical findings into clear, actionable business strategies for the broader Product & Technology leadership team. • Influence the technical roadmap for data tooling, including the selection and configuration of all web analytics, session replay, and experimentation systems to maximize team efficiency and insight generation. • Lead and develop a team of Analysts and Data Scientists, setting the strategic roadmap for data insights, model deployment, and experimentation practices across the organization. • Drive the integration of AI/ML to enhance site personalization, predictive customer segmentation, and automated anomaly detection, moving beyond descriptive reporting to prescriptive action.

Job Requirements

  • 10+ years of progressive experience in digital product, web analytics, or data science leadership for a B2B/B2C technology, e-commerce, or marketplace company.
  • Proven experience leading, mentoring, and scaling a team that includes both product analysts and data scientists.
  • Deep expertise in applying AI/ML techniques to solve business problems such as personalization, predictive modeling, and demand forecasting.
  • Expert-level familiarity with the modern data stack: SQL, Python/R, cloud data warehouses (Snowflake), and advanced product experimentation tools (Eppo, Optimizely, LaunchDarkly).
  • Mastery of core analytics platforms: Google Analytics (GA4), Amplitude, Adobe Analytics, DataDog, and qualitative tools (FullStory, Hotjar).
  • Exceptional critical thinking, with a deep understanding of advanced funnel analysis, causal inference, A/B testing methodologies, and behavioral diagnostics.
  • Demonstrated ability to influence product and business strategy by communicating complex technical findings and data science concepts clearly to executives and cross-functional partners.
  • Experience in defining site experience KPIs, event instrumentation requirements, and running high-impact Conversion Rate Optimization or web experiment roadmaps.
  • A strong strategic bias toward action, using data not just to report on performance but to proactively connect insights to future business outcomes.

Benefits

  • Market competitive salary
  • Stock options that you’ll help make worth a lot
  • 12 paid holidays
  • Flexible PTO
  • 401K with ezCater match
  • Health/dental/FSA
  • Long-term disability insurance
  • Mental health and family planning resources
  • Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office

Related Categories

Related Job Pages

More Director Jobs

Director, MSSP Quality

Aledade, Inc.

With Primary Care. For Primary Care.

Director85 days ago
Full TimeRemoteTeam 501-1,000Since 2014H1B No Sponsor

Director leading MSSP Quality initiatives at Aledade

United States

Director, Insights & Analytics

Antenna Group

An international content, media and entertainment company with a leading presence in Central & Eastern Europe.

Director85 days ago
Full TimeRemoteTeam 1,001-5,000H1B No Sponsor

Director of Insights & Analytics driving data delivery at Antenna, leading a remote team.

PythonSQL
United States
$175K - $225K / year

Associate Director, Market Intelligence

Clinton Health Access Initiative, Inc.

A global health organization committed to saving lives, reducing the burden of disease and strengthening health systems.

Director85 days ago
Full TimeRemoteTeam 1,001-5,000Since 2002H1B No Sponsor

Associate Director leading strategic market analytics for Global HIV Access Program

Chai
New York

Media Director

Level Agency

ROI performance at a higher level. Data-driven digital marketing that works for your business.

Director85 days ago
Full TimeRemoteTeam 51-200H1B No Sponsor

Media Director leading paid media strategy for top-tier clients

United States
$100K - $125K / year