• Join a highly collaborative security operations team delivering vulnerability management services to Cloud Service Providers, and other organizations operating highly regulated environments. • Review vulnerabilities and data from various sources (e.g., penetration testing, vulnerability scanning) across different technologies and environments to assess the risk level to business assets. • Conduct recurring and on-demand OS/DB & Web scanning activities for multiple customer environments. • Build, configure, and manage vulnerability management tools within customer environments, serving as the subject matter expert for vulnerability management queries. • Assist customers with scanning their FedRamp environment, establishing standards, and managing false positives and exceptions. • Utilize customer scan data to create a Plan of Action and Milestones (POAM) for regular delivery to customers. • Communicate with internal management to provide insights into the current risk posed by vulnerabilities in customer environments and proposed remediation strategies. • This position will be the liaison between the vulnerability management team and various SRE teams and customer teams and must be able to provide technical remediation details or workarounds, help track and identify asset inventory, log work tickets and exceptions and research vulnerability findings. • Develop and maintain standard operating procedures, training documents, technical documentation, and troubleshooting guidelines for security solutions. • Configure and troubleshoot scanning devices and resolve agent & authentication issue. • Implement technical solutions to automate repetitive tasks. • Provide guidance, instruction, and thought leadership to clients and team members. • Manage and follow up on tickets and customer requests. • Work independently and with vendors’ professional services to diagnose and troubleshoot any issues with vulnerability assessment tools. • Provide oversight and orchestrate key parties from Coalfire and client teams during escalations with a focus on expedited resolution. • Provide analysis of Information Security vulnerabilities and determine true or false positive, and work with appropriate teams for remediation. • Analyze identified vulnerabilities to identify false positives or environmental factors that affect the risk scoring and ensure the POAM is updated to reflect that analysis.