Zillow

Reimagining real estate to make it easier than ever to move from one home to the next.

Regional Manager

ManagerManagerFull TimeRemoteSeniorTeam 5,001-10,000Since 2006H1B SponsorCompany Site LinkedIn

Location

District of Columbia + 1 more

Posted

92 days ago

Salary

$89.3K - $142.7K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

• Lead a team of Loan Officers • Responsible for delivering exceptional customer experiences, operational excellence, and driving adoption with Premier Agents • Participate in recruiting, hiring, and onboarding top-performing loan officers • Develop a team of high-performing Loan Officers focused on driving sales and developing a book of business • Conduct daily, weekly, and monthly team meetings and coaching sessions to facilitate improved conversion • Monitor individual and team performance metrics, reviewing pipeline and pull-through • Managing team's capacity and pipeline, SLA adherence • Collaborate with Senior Management and Business Operations to implement strategic initiatives and achieve business objectives • Ensure compliance with ZG required courses, federal and state guidelines and stay up to date on regulation changes.

Job Requirements

5+ years of purchase mortgage origination experience as an active NMLS Loan Originator with multiple state licenses (required)
3+ years of leadership experience managing teams of Loan Officers in high-growth environments (required)
Completed the 20-hr SAFE Pre-licensing Education and passed the SAFE Mortgage Loan Originator Test - National Component with Uniform State Content (required)
Must hold an active mortgage loan originator (MLO) license in D.C. plus active MLO licenses in at least five (5) additional U.S. states and be eligible for licensure in specific states
Proven success in handling purchase loans and building referral business with real estate agents.
Bachelor’s Degree preferred
Advanced knowledge of mortgage lending regulations, policies, procedures, and practices
Strong organization skills and ability to thrive under pressure
Proven track record in handling purchase loans, working with real estate agents, and obtaining required state licensure.
Excellent communication skills, deep mortgage process knowledge, and ability to fund loans successfully.
Experience in public speaking and comfort in front of an audience will be prioritized
Experience with CRM and LOS Software (preferably Salesforce and Encompass).
Willingness to travel in-market (5% of the time) to engage with agents and expand referral networks.