Pomelo
Hiring the top 1% of offshore talent for brand builders.
Email and SMS Marketer
Location
United States
Posted
85 days ago
Salary
Not specified
Bachelor Degree3 yrs expEnglish
Job Description
• Build all core Klaviyo flows: Welcome, Browse Abandon, Cart Abandon, Checkout Abandon, Post-Purchase, Winback, and Review/Upsell
• Use advanced logic: conditional branches, profile filters, delays, exclusions, predictive analytics, quiz data, and order history
• Diagnose broken flows (e.g. inactive triggers, conflicting logic, missing profiles) and fix immediately
• Implement clean, performance-optimized flows with zero deliverability issues
• Build and schedule SMS automations and campaigns inside Klaviyo
• Manage quiet hours, compliance (TCPA), opt-ins, and unsubscribe logic
• Optimize SMS timing, sequencing, content length, and performance tracking
• Sync email/SMS sequences for maximum ROI across both channels
• Coordinate and launch weekly campaigns: testing, tagging, QA, inbox preview, and reporting
• Work with copy/design teams to finalize assets
• Do light design edits yourself when needed (e.g. headline spacing, image swaps, link corrections, layout tweaks in Klaviyo’s drag-and-drop editor)
• Schedule and segment sends, manage approval process, and confirm inbox deliverability
• Create precise segments using AND/OR logic, event data, engagement, predicted LTV, and custom properties
• Run suppression logic, sunset flows, and bounce monitoring to keep sender reputation strong
• Warm domains, manage reply-to addresses, and ensure high deliverability for cold starts
• Run A/B tests across flows and campaigns: Subject lines, CTAs, blocks, logic splits, send times, dynamic vs. static content
• Set up clear hypotheses and success metrics
• Report test results with statistical confidence and recommend next steps
• Build weekly performance recaps: Revenue by flow/campaign, Flow rankings, Deliverability stats, Engagement changes, Learnings + test recommendations
• Know what the numbers mean—and what to do when they drop
• Own timelines and updates inside Slack
• Respond to internal and client messages clearly, fast, and with solutions
• Handle basic task management, deadline tracking, and team coordination
Job Requirements
- Bachelor’s degree in a relevant field
- 3+ years of hands-on Klaviyo execution (flows + campaigns)
- Expert in SMS campaign + automation management inside Klaviyo
- Deep understanding of Shopify + Klaviyo event data
- Strong campaign QA instincts (email formatting, link tracking, mobile responsiveness, etc.)
- Knows how to design inside Klaviyo, not just use templates
- Fluent in segmentation, A/B testing, and attribution
- Proactive on Slack and good at client-side updates (no ghosting, no missed pings)
- Comfortable in Notion, GSheets, Slack, Figma
- Professional fluency in English with excellent written, reading, and speaking skills
- Access to a laptop/desktop with reliable and fast Internet connection
- Ability to work in US time, Monday to Friday (8 hours per day)
Benefits
- Competitive pay, always in US dollars
- Work remotely from the comfort of your home
- Health & wellness benefit
- Paid holidays and time off
- Performance and referral bonuses
- Global exposure to the world’s best companies
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