• Manage and achieve engagement bookings and revenue targets • Manages strategic client relationships • Execute high-level billable consulting to clients • Proactively seek/create opportunities to participate in client interactions to ensure highest levels of customer satisfaction are achieved • Ensures consistent and sufficient pre-sales support • Mentor team in business development strategies • Design and deploy new applications and enhancements to existing applications, software, and operating systems • Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services • Provide leadership and management skills to enable the Practice to meet its agreed aims and objectives within a profitable, efficient and effective working environment • Keep abreast of current industry trends and identify potential threats and opportunities • Monitor and evaluate the performance of the Practice team against objectives; identify and manage change • Prepare and annually update the Practice Development Plan, oversee the implementation of the aims and objectives • Grow and maximize the revenue of the practice and of the clients that belong to that practice • Work with marketing and sales leaders to build a marketing calendar • Determine which add-on products will be the best fit for our client base and work with sales leaders and consulting managers to implement a strategy for selling and servicing those add-ons