TheGuarantors

Your key to a more profitable renting operation.

Senior Account Director, Client Relationships

Account ExecutiveSalesFull TimeRemoteTeam 201-500H1B SponsorCompany SiteLinkedIn

Location

Arizona + 3 moreAll locations: Arizona, California, Florida, Utah

Posted

91 days ago

Salary

$100K - $110K / year

Bachelor Degree5 yrs expEnglish

Job Description

• Proactively manage and grow your existing book of business, moving partners from Pilot to High-Growth to Stabilized partnerships. • Identify and develop new product opportunities by taking a consultative approach to partner needs and goals. • Identify and set up cross-sell and upsell opportunities into new product lines to expand account value. • Present and interpret performance data for clients, leading quarterly business reviews and providing insights as needed. • Drive profitable applicant referrals by clearly communicating underwriting guidelines and coverage levels. • Forecast against quarterly goals and OKRs by closely monitoring account metrics and performance trends. • Track conversion rates and program adoption to identify trends by program, market, and portfolio. • Partner with AEs to translate corporate-level program sales into executable rollout plans. • Maintain accurate, timely records of all activity in HubSpot. • Travel regularly (approx. one week per month) to meet with current partners.

Job Requirements

  • 5+ years of experience in the multifamily real estate industry with strong market knowledge
  • Passion for improving leasing operations and delivering peace of mind to owners and renters
  • Strong listening skills with the ability to translate client needs into product opportunities
  • Proven relationship manager with a track record of building trust with property operators and C-level decision makers
  • Skilled negotiator, balancing client needs with organizational goals to secure profitable agreements
  • Highly organized, detail-oriented, and disciplined in CRM usage
  • Excellent teamwork and communication skills
  • Comfortable in a start-up environment with frequent program changes.

Benefits

  • Opportunities to make an impact within a fast growing company
  • Medical, dental, & vision insurance, beginning day one
  • Health savings account with employer contribution
  • Generous PTO and paid holidays
  • Flexible working hours
  • 401(k)
  • Paid parental leave
  • Company sponsored short and long term disability
  • Flexible spending accounts (healthcare, dependent care, commuter)

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