• Responsible for the attendee management of client staff at Congresses • Collaborate with peers, vendors, and meeting owners to ensure each Congress is executed flawlessly • Manage multiple priorities and programs at once • Housing coordination and attendee management for congresses • Secure and manage hotel room blocks in accordance with Congress rules • Customize templates and printing material based on client’s expectations • Build, monitor and maintain concise and accurate event budgets • Oversite of compliance and contracting documentation • Send post-congress surveys • Oversee the creation and sending of registration forms and other communications • Maintain accurate attendee data required for logistics and reporting • Provide support to the Operations Manager with initiatives that drive service optimization and process efficiencies