• Prepare mortgage insurance claims on all agencies or investor - acquired properties • Complete reconciliation of all advances to be included in the claim • Validate all the necessary supporting documents needed for the claim • Maintain clear records and reports for management regarding daily production • Conduct internal department quality control audits of post claim activities • Identify current trends that would result in additional training measures to be utilized by Supervisors • Complete internal department quality assurance audit prior to claim submission • Assist with updating appropriate workstations for claim payments • Assist with post claim agency/client demands • Follow up and track payment of filed claims • Conduct miscellaneous research to complete daily tasks • Conduct research for post-claim activities such as “missing documents and/or agency inquiries” • Complete tasks queue and notate internal system accordingly • All other duties as assigned.