Vyve Broadband

Enabling our communities to Thryve!

Retention Sales Representative – Call Center

Call Center RepresentativeCall Center RepresentativeFull TimeRemoteTeam 501-1,000H1B No SponsorCompany SiteLinkedIn

Location

Alabama + 13 moreAll locations: Alabama, California, Colorado, Idaho, Kansas, Louisiana, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Washington, Wyoming

Posted

34 days ago

Salary

Not specified

High School1 yr expEnglish

Job Description

• Serve as the primary point of contact via telephone with customers • Handle all call types and save/sell appropriate services to customers • Achieve daily, weekly, and/or monthly sales and retention goals • Understand and promote Vyve products and their value to the customer • Accurately document all customer-related transaction information • Ensure professional and courteous communication with customers • Engage in sales and service-related tasks including process improvement and mentoring

Job Requirements

  • High School Diploma or equivalent, Associate’s Degree preferred
  • Minimum 1-year experience in sales, a customer-facing environment, in-person or call center
  • Ability to learn quickly and deal with complex technology changes
  • Exceptional interpersonal skills and excellent communication (verbal and written) skills
  • Excellent computer skills (Windows Operating Systems, Microsoft Office, ISPs, etc)
  • Excellent organizational skills and the ability to self-manage your line of business

Benefits

  • Remote work from home position

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