Charlie Health

Personalized mental health treatment for teens, young adults & families in crisis.

Insurance Verification Specialist

InsuranceInsuranceFull TimeRemoteSeniorTeam 501-1,000H1B No SponsorCompany Site LinkedIn

Location

Tennessee

Posted

97 days ago

Salary

Not specified

Seniority

Senior

3 yrs expEnglish

Job Description

• Verifies insurance policy benefits for new and returning patients with payers • Assures all insurance information has been completely and accurately obtained • Document all pertinent insurance information into SalesForce • Informs teams of support actions necessary for insurance or referral issues • Identifies special policy clauses per policy information to aid in financial and admission decisions • Educates patients, families and internal teams on insurance issues • Identifies all third party financial benefits and directs them for financial counseling and revenue cycle as appropriate • Provides support to admissions and revenue cycle teams as necessary • Investigate escalated insurance billing inquiries and inaccuracies and take appropriate action to resolve the account • Other duties as assigned

Job Requirements

3-5 years related work experience in health care administrative, financial, insurance, customer services, claims, billing, call center, or management
Knowledge of medical billing practices, office policies and procedures
Knowledge of all confidentially requirements regarding patients and strict maintenance of proper confidentiality on all such information
Excellent written and verbal communication skills
Organizational skills
Ability to maintain a high level of integrity and confidentiality of medical information
Strict attention to details