• You play an essential role in managing our servers, network infrastructure, and network applications. • You are responsible for aiding with workstation operating system and application deployment and management. • Provide back up support for IT Help Desk • Work closely with the IS and Development teams • Create proposals • Propose, design, deploy, automate, and test infrastructure, hardware, and software rollouts/enhancements • Responsible for disaster recovery work (i.e., backup and restoration plans) • Installing, troubleshooting, and supporting Microsoft server and desktop computer operating systems. • Diagnose and resolve software, hardware, virus, and network connectivity issues for desktop, laptop, server, etc. quickly and efficiently • Update, patch and support Microsoft servers, RDS environments, web applications, and assist security with security appliance patching. • Responsible for creating SCCM deployments for OS builds and software installations on desktop and laptop computers. • Review and create documentation of support procedures. • Learn new applications, analyze the interconnections and support the end user and the server implementation of these applications. • Provide after-hours availability and access to service (on-call) as requested. • Train and provide guidance for System Administrator, Junior System Administrator, & IT Help Desk • Complete other duties as requested