IT Asset Business Process Analyst III

Business AnalystBusiness AnalystFull TimeRemoteTeam 10,001+H1B SponsorCompany Site LinkedIn

Location

United States

Posted

93 days ago

Salary

$95.2K - $140K / year

Bachelor Degree5 yrs expEnglish

Job Description

• Identify and implement process improvements to enhance the efficiency of IT asset management • Lead and manage IT asset related projects from initiation through to completion • Write and document user stories using JIRA and work closely with developers and engineers • Write, review and maintain both internal and external standard operating procedures • Develop and maintain standardized procedures for tracking and reporting IT assets • Assist in the implementation and maintenance of IT asset management database and tools • Identify key metrics, clear dashboards and reports to stakeholders • Assist team with customer tickets/requests as needed and various other ITAM related projects

Job Requirements

Bachelor’s degree in Business Administration, Information Technology, or a related field
5+ years of experience in IT asset management, project management, process management, product management, or business operations
Strong analytical skills with the ability to interpret and synthesize complex data
Proficiency in PowerPoint, Google Suite, JIRA or other related project management tools
Strong attention to detail and organizational skills
Ability to work independently and as part of a team in a fast-paced environment
Advanced customer service and stakeholder management skills
Knowledge of writing standard operating procedures (preferred)
Experience in leading projects, writing stories and building roadmaps (preferred)
Experience in the technology asset industry (preferred)