Files.com
Files.com is a cloud-native, secure, SaaS file-based automation and integration platform.
Onboarding Engineer
Solutions EngineerSolutions EngineerFull TimeRemoteTeam 51-200Since 2015H1B No SponsorCompany SiteLinkedIn
Location
United States
Posted
93 days ago
Salary
$95K - $150K / year
Bachelor DegreeEnglishAzureDNSFirewallsPython
Job Description
• Design production-ready deployments
• Map requirements into robust architectures: identity, access, encryption, automation, retention, and auditability.
• Author cutover plans with throughput targets, back-pressure handling, retry logic, and verification (checksums, manifests).
• Implement identity & access correctly
• Stand up SAML/OIDC SSO with Okta/Azure AD; configure SCIM for lifecycle provisioning.
• Model least-privilege RBAC, groups/roles, device/IP policies, and MFA posture.
• Integrate and automate
• Connect storage backends (e.g., S3/Blob), enterprise systems, and endpoints.
• Use our REST API and webhooks to build event-driven automations; script glue in Python/PowerShell/Bash when needed.
• Harden the network path
• Work through real-world constraints: egress proxies, TLS versions/cipher suites, DPI/IDS appliances, MTU/path issues, DNS/CAA/CAA misconfigurations, and IP allowlists.
• Validate performance end-to-end: parallelism, window sizes, chunking, and timeouts.
• Teach, document, and scale
• Run admin training and technical handoffs; produce crisp diagrams, runbooks, and KB articles.
• Feed patterns back to Product & Engineering; turn one-off fixes into repeatable playbooks.
Job Requirements
- You think like an engineer and a consultant: deep systems knowledge + crisp customer communication.
- You’re fluent in at least several of: SAML/OIDC/SCIM, SFTP/FTPS/HTTPS, TLS & PKI, REST/webhooks, Python/PowerShell/Bash, IP networking, proxies/firewalls.
- You enjoy live debugging over Zoom as much as writing a clean, reusable runbook after.
- You anticipate failure modes and design guardrails so they never reach production.
- You’re remote-savvy: strong async notes, tight agendas, excellent ownership.
Benefits
- 100% Paid Health, Dental & Vision (75% for family)
- 401(k) with 4% Company Match
- Equity Grants for Every Employee
- Paid Parental Leave
- 20 PTO Days + 11 Holidays + Full Company Winter Break
- $1,000 Signing Bonus + Modern Apple Laptop + Anniversary Gifts
- Team Travel to NYC, Austin, Nashville, Miami, and more
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