Automation platform that helps field service orgs maintain critical assets driving sustainability and connectivity.

Client Partner, Professional Services

Client PartnerSalesFull TimeRemoteTeam 51-200Since 2015H1B SponsorCompany Site LinkedIn

Location

Florida

Posted

92 days ago

Salary

Not specified

SpanishEnglish

Job Description

• Serve as the chief customer liaison, solving complex problems and ensuring customer success through a deep understanding of both technical and business needs • Engage with technical stakeholders (e.g., Platform Owners, Delivery Directors) to ensure alignment between product capabilities and customer requirements • Drive delivery for large enterprise customers • Lead discovery sessions, support UAT, and manage go-live activities • Ensure customers realize full platform value post-launch • Orchestrate internal teams (PMs, Dev, SA, and CS) to deliver customer outcomes

Job Requirements

Strong command of Spanish, with the ability to communicate effectively across multilingual customer and technical teams.
Excellent customer-facing and stakeholder management skills, with proven ability to instill confidence with technical audiences
Strong experience in digital or IT transformation projects
Tech-savvy and solution-oriented—comfortable navigating complexity without being a developer
Proven ability to manage large, complex enterprise projects
Strong communication skills and emotional intelligence, and ability to bridge business and technical perspectives
Experience in Field Service Management (FSM), Telecom, or Utilities is a plus, but not required

Benefits

Engage with technical stakeholders (e.g., Platform Owners, Delivery Directors) to ensure alignment between product capabilities and customer requirements
Drive delivery for large enterprise customers
Lead discovery sessions, support UAT, and manage go-live activities
Ensure customers realize full platform value post-launch
Orchestrate internal teams (PMs, Dev, SA, and CS) to deliver customer outcomes