RxVantage

The modern way physicians and life science companies connect.

Senior Director, Client Partner

Client PartnerSalesFull TimeRemoteTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

102 days ago

Salary

Not specified

Bachelor Degree15 yrs expEnglish

Job Description

• Own and grow a portfolio of 15–20 life sciences enterprise accounts, ensuring clients view RxVantage as a trusted, strategic partner. • Drive client success by proactively meeting known needs, uncovering new opportunities, and ensuring a consistently high level of satisfaction. • Lead strategic account planning, aligning on client priorities, challenges, and goals while collaborating closely with Business Development to identify expansion opportunities. • Identify and engage priority stakeholders across functions to drive adoption/usage, growth, and long-term success. • Drive retention and growth by owning and managing pipeline, advancing opportunities, and creating strategic account plans and proposals in partnership with Business Development. • Own and guide renewal conversations with clients, overseeing the full renewal process to ensure retention across your book of business. • Track impact and performance by monitoring KPIs for both client outcomes and team success, ensuring retention and growth targets are met. • Partner cross-functionally with Business Development, Strategy, Operations, & Product teams to deliver a seamless, end-to-end client experience. • Stay ahead of industry trends, bringing insights back to clients and the team to strengthen relationships and elevate the value RxVantage provides. • Collaborate with Client Partners across accounts to share best practices, leverage collective expertise, and strengthen team capabilities.

Job Requirements

  • 15+ years of Client Service/Success experience managing enterprise relationships and selling into life science companies.
  • Proven ability to build trust quickly with prospects and clients, and to cultivate lasting, strategic business partnerships.
  • Strong strategic and analytical mindset, with expertise in interpreting metrics and turning insights into action.
  • Exceptional business acumen, with the ability to assess client needs, uncover opportunities, and drive growth.
  • Outstanding communication skills (written, verbal, and presentation), with the ability to influence at all levels.
  • Experience with CRM (Salesforce or equivalent) to manage pipeline and client activity.
  • Proven track record developing and executing complex strategies for life sciences clients.
  • Experience with cross-functional implementation teams, ensuring successful execution and measurable outcomes.

Benefits

  • Competitive Salary
  • 100% Company-Paid Premium Option for Employee’s Medical, Vision, and Dental Plans
  • Short-term and Long-term Disability
  • Life Insurance
  • 401k Matching
  • Work from Anywhere within the US
  • Flexible PTO
  • 100% Paid Parental Leave
  • Post-Parental Leave Program - $5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period
  • Charitable donation matching

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