Adoreal

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Implementation Specialist – Health-tech

Implementation SpecialistCustomer SuccessFull TimeRemoteTeam 51-200Since 2022H1B No SponsorCompany SiteLinkedIn

Location

Illinois + 2 moreAll locations: Illinois, New York, North Carolina

Posted

95 days ago

Salary

Not specified

3 yrs expEnglish

Job Description

Who We're Looking ForWe are looking for a highly organized and tech-savvy Implementation Specialist to lead the onboarding of clinics onto the Adoreal platform. This role involves project management, coordination across internal and clinic teams, and hands-on support with software setup, workflow digitization, data migration, and training. You will serve as the primary point of contact for clinics, ensuring a seamless and structured implementation process. Responsibilities**Project Management & Coordination** - Serve as the main liaison between Adoreal and the clinic during onboarding. - Facilitate data migration from the clinic’s existing systems in collaboration with technical teams. - Organize and structure clinic data to align with Adoreal’s analytics framework and standards. **Software Setup and Data Migration** - Support the implementation and configuration of Adoreal’s EMR and CRM systems. - Manage project timelines and track key milestones, deliverables, and dependencies. - Coordinate efforts across internal teams (technical, CRM, training) and clinic stakeholders. - Identify potential risks, communicate status updates, and resolve issues efficiently. **Training & Support** - Provide training and onboarding support to clinic staff, ensuring smooth adoption of systems. - Develop and deliver onboarding documentation, training guides, and resource materials. - Monitor post-go-live adoption and address ongoing support needs.

Job Requirements

  • Qualifications
  • Minimum 3 years of experience in healthcare onboarding, software implementation, or project coordination.
  • Hands-on experience with EMR systems and CRM platforms in a healthcare or clinical setting.
  • Demonstrated success in managing multiple onboarding or implementation projects.
  • Deep familiarity with **healthcare workflows**, including patient intake, documentation, billing, scheduling, and compliance.
  • Experience in **training clinical and administrative staff** on new systems
  • Ensures implementations align with legal and regulatory requirements, especially in data handling and access control

Benefits

  • What We OfferAt Adoreal, we believe in supporting our team’s well-being and growth through comprehensive benefits and a collaborative, people-first culture. As a globally remote company, we prioritize flexibility, inclusivity, and teamwork rooted in the Adoreal principles.
  • Benefits & Perks:**
  • Healthcare coverage** for you and your family
  • Paid time off (PTO)** and **paid holidays**
  • Performance-based bonuses** and **company equity opportunities**
  • Fully remote work environment** with flexible schedules
  • Collaborative and thriving team culture** guided by Adoreal’s core values

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