CrowdStrike has redefined security with the world’s most advanced cloud-native platform that protects and enables the people, processes and technologies that drive modern enterprise. Tested and proven, the world's largest organizations trust CrowdStrike to stop breaches with unparalleled protection against the most sophisticated cyberattacks. The CrowdStrike culture has been built upon our Core Values since the day we began. We are Fanatical About the Customer, Relentlessly Focused on Innovation and believe that our Limitless Passion drives Unlimited Potential for every CrowdStriker. As a purpose-built remote-first company, we believe cultivating a connected culture for every employee, no matter where they are in the world, is a key ingredient in building a high-performing, diverse team. We don’t have a mission statement. We’re on a mission—to stop breaches. Ready to join a mission that matters?

Senior Manager, Services Communications

CommunicationsCommunicationsFull TimeRemoteTeam 5,001-10,000Since 2011H1B SponsorCompany Site LinkedIn

Location

United States

Posted

95 days ago

Salary

$130K - $200K / year

10 yrs expEnglishCyber Security

Job Description

• Partner with Professional Services leadership and IR engagement leads to support customers during active incidents. • Translate technical findings into clear, actionable messaging for internal and external audiences. • Advise customers on disclosure timing, statement development, and communications strategy. • Develop and maintain standardized materials (templates, FAQs, stakeholder playbooks). • Identify and anticipate media narratives and reporter engagement, particularly in cybersecurity and technology press. • Coordinate closely with external counsel and outside parties to ensure alignment and confidentiality. • Maintain relationships with external crisis communications firms to support referrals and collaboration. • Support the development of a scalable, repeatable model that integrates communications into the Services workflow.

Job Requirements

10+ years of experience in crisis and corporate communications, with direct experience managing cyber or technology incidents.
Background in a leading communications firm or corporate environment
Strong technical understanding of cybersecurity, technology media, and incident response dynamics.
Exceptional written and verbal communication skills, with the ability to distill complex issues quickly.
Proven ability to lead under pressure, manage multiple stakeholders, and navigate sensitive situations.
Ability to collaborate across functions, including Services, Legal, Product, and Customer Success.
Experience advising senior executives and managing high-stakes communications.

Benefits

Remote-friendly and flexible work culture
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe