Smith.ai
Smith.ai combines live agents and AI to provide superior virtual receptionist and intake services to small businesses.
Product Manager
Product ManagerProduct ManagerFull TimeRemoteTeam 51-200Since 2015H1B No SponsorCompany SiteLinkedIn
Location
New York
Posted
101 days ago
Salary
$125K - $150K / year
Bachelor Degree2 yrs expEnglish
Job Description
• Drive Product Development: Manage features from ideation through launch by defining requirements, scoping work, and coordinating timelines.
• Help Shape the Roadmap: Partner with stakeholders to refine product direction and contribute to a roadmap grounded in customer needs and business goals.
• Collaborate Cross-Functionally: Work closely with design and engineering, and partner with founders, Product & Ops teams, customer support, and marketing to design, validate, and launch new products and features.
• Analyze Opportunities: Conduct business and user analysis to understand market trends, identify customer needs, and surface opportunities for improvement or growth.
• Learn the System: Develop a deep understanding of how our tools work today—their strengths, limitations, and edge cases—so you can recommend improvements while recognizing when scope is expanding.
• Prioritize Effectively: Maintain and organize the product backlog by weighing dependencies, impact, and tradeoffs to support efficient delivery.
• Improve Processes & Documentation: Help extend successful processes across teams, support operational excellence, and ensure important knowledge is captured through clear, accessible documentation.
Job Requirements
- Based in or operates primarily within the Eastern Time Zone (EST)
- 2-4+ years of product management experience, delivering user-focused solutions.
- Experience in startups (Seed to Series B).
- Successful team-based remote work environment experience (e.g., Slack, Teams)
- Adept in project management and development tools (e.g., ClickUp, GitHub).
- Proven success managing full product lifecycles, from shaping to shipping to improvement.
- Ability to connect customer feedback to actionable and impactful product improvements.
- Spanish proficiency (conversational to fluent) to support collaboration with our Spain-based engineering team (Nice to Have).
Benefits
- Fully remote team
- Competitive compensation ($125k–$150K depending on experience), plus equity.
- Robust benefits package including medical, dental, vision, 401(k), life insurance, FSA, and unlimited FTO.
- Work with passionate, kind, and driven teammates across the globe.
- A mission that matters: Helping small businesses succeed in an AI-powered world.
Related Guides
Related Categories
Related Job Pages
More Product Manager Jobs
Senior Product Manager – Provider Experience
RulaOur mission is to make mental healthcare work for everyone.
Product Manager101 days ago
Full TimeRemoteTeam 201-500Since 2019H1B No Sponsor
Senior Product Manager leading Provider Experience for a mental health platform
Product Manager
Best EggBest Egg is the online credit and financial wellness platform that is owned and operated by Marlette Holdings, Inc.
Product Manager101 days ago
Full TimeRemoteTeam 501-1,000Since 2014H1B No Sponsor
Product Manager defining and executing product vision for Best Egg's offerings
Senior Principal Product Manager
DropboxDropbox is the one place to keep life organized and keep work moving.
Product Manager101 days ago
Full TimeRemoteTeam 1,001-5,000Since 2007H1B Sponsor
Senior Principal Product Manager guiding multi-product strategies at Dropbox
Product Manager101 days ago
Full TimeRemoteTeam 201-500H1B No Sponsor
Associate Director managing product development for a leading market research firm