• Initiate and process ACH transactions, including payroll direct deposits, vendor payments, bill payments, garnishments and other items in accordance with established procedures and deadlines. • Stay up to date with ACH rules and regulations, ensuring that all ACH transactions comply with NACHA (National Automated Clearing House Association) guidelines and other applicable regulations. • Investigate and resolve ACH transaction exceptions, including returns, reversals, and corrections, while maintaining accurate records and documentation. • Utilize payroll software to process and manage payroll transactions efficiently. • Review ACH transactions for accuracy, completeness, and compliance with ACH rules before they are submitted for processing. • Investigate and resolve any payroll discrepancies, payment errors or other issues promptly. • Assist customers, both internal and external, with ACH-related inquiries, issues, and troubleshooting. • Generate and review reports, reconciling transactions with bank statements and resolving discrepancies. • Ensure the security and confidentiality of ACH transaction data, taking measures to safeguard sensitive financial information. • Identify opportunities to automate payroll processes and improve efficiency. • Provide training and support to colleagues and employees on ACH and payroll related matters. • Maintain documentation of processes, procedures, and standard operating instructions. • Monitor for potential ACH fraud and take necessary precautions to mitigate risk. Collaborate with the security and fraud prevention teams as needed. • Assist in internal and external audits by providing payroll records and documentation as needed. • Other duties as assigned.