MyFitnessPal

Unlock your healthy and find your happy with MyFitnessPal.

Senior Analyst, CRM

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 51-200Since 2005H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

99 days ago

Salary

$120K - $150K / year

Bachelor Degree5 yrs expEnglishPythonSQLTableau

Job Description

• Perform large-scale hypothesis testing and statistical analysis to find which solution will bring the best results; including AB and multivariate testing, and pre/post or difference-in-difference analysis • Participate in a product team ‘squad’ and advise on hypothesis design, primary success metrics, and secondary metrics, which could inform deeper learning or future iterations of a feature • Collaborate with product to set up analytics tracking necessary to get them the insights that they need • Be the last line of defense as we sanity-check variants and test setup • Create clear and easy-to-understand analysis and recommendations • Develop solutions for communicating data across various stakeholders by leading requirements collection, metrics definition, data extraction and manipulation, design of dashboards and ad hoc reports • Partner with product leadership to solve business problems and identify trends for growth opportunities (i.e. suggest new analyses, experiments, user cohorts) • Most importantly, be a trusted partner to our product managers and help them succeed in their mission to improve our product

Job Requirements

  • 5+ years of technology industry experience within an analytics function, including at least 3 years working with deep technical expertise and experience in Product Analytics (A/B Testing)
  • Expert-level SQL; experience with Python/R is a plus
  • Advanced capabilities and experience with BI tools. Amplitude and Tableau experience preferred
  • Experience with project management and supporting relationships with internal stakeholders (Product, Data Engineering)
  • Superb communication skills with leaders in multi-functional roles and ability to condense complicated data sets into concise and actionable stories
  • Bachelor’s degree in relevant fields such as statistics, computer science or mathematics. Advanced degrees preferred.

Benefits

  • healthcare
  • parental planning
  • mental health benefits
  • annual performance bonus
  • a 401(k) plan and match
  • responsible time off
  • monthly wellness and technology allowances

Related Job Pages

More Customer Success Manager Jobs

Customer Success Manager

Influ2

We make sure your ads find exactly the right person and drive engagement that results in sales.

Customer Success Manager100 days ago
Full TimeRemoteTeam 51-200H1B No Sponsor

Customer Success Manager providing excellent service and achieving customer goals at Influ2.

Tableau
United States

Customer Success Manager

Spacelift

Spacelift is a sophisticated CI/CD platform for Terraform, CloudFormation, Pulumi, and Kubernetes.

Customer Success Manager100 days ago
Full TimeRemoteTeam 51-200H1B No Sponsor

Customer Success Manager ensuring customer satisfaction with Spacelift product

AnsibleAWSKubernetesTerraform
United States

Senior Customer Success Operations Manager

Menlo Security Inc.

Menlo Security protects productivity online with a one-of-a-kind, isolation-powered cloud security platform.

Customer Success Manager100 days ago
Full TimeRemoteTeam 201-500H1B No Sponsor

CS Operations Lead to enhance Customer Success efficiency and scale at Menlo Security

Tableau
United States
Customer Success Manager100 days ago
Full TimeRemoteTeam 51-200H1B Sponsor

Customer Success Manager driving value for Arkalytics clients

Tableau
Maine
$70K - $90K / year