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Senior Analyst, CRM
Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 51-200Since 2005H1B SponsorCompany SiteLinkedIn
Location
United States
Posted
99 days ago
Salary
$120K - $150K / year
Bachelor Degree5 yrs expEnglishPythonSQLTableau
Job Description
• Perform large-scale hypothesis testing and statistical analysis to find which solution will bring the best results; including AB and multivariate testing, and pre/post or difference-in-difference analysis
• Participate in a product team ‘squad’ and advise on hypothesis design, primary success metrics, and secondary metrics, which could inform deeper learning or future iterations of a feature
• Collaborate with product to set up analytics tracking necessary to get them the insights that they need
• Be the last line of defense as we sanity-check variants and test setup
• Create clear and easy-to-understand analysis and recommendations
• Develop solutions for communicating data across various stakeholders by leading requirements collection, metrics definition, data extraction and manipulation, design of dashboards and ad hoc reports
• Partner with product leadership to solve business problems and identify trends for growth opportunities (i.e. suggest new analyses, experiments, user cohorts)
• Most importantly, be a trusted partner to our product managers and help them succeed in their mission to improve our product
Job Requirements
- 5+ years of technology industry experience within an analytics function, including at least 3 years working with deep technical expertise and experience in Product Analytics (A/B Testing)
- Expert-level SQL; experience with Python/R is a plus
- Advanced capabilities and experience with BI tools. Amplitude and Tableau experience preferred
- Experience with project management and supporting relationships with internal stakeholders (Product, Data Engineering)
- Superb communication skills with leaders in multi-functional roles and ability to condense complicated data sets into concise and actionable stories
- Bachelor’s degree in relevant fields such as statistics, computer science or mathematics. Advanced degrees preferred.
Benefits
- healthcare
- parental planning
- mental health benefits
- annual performance bonus
- a 401(k) plan and match
- responsible time off
- monthly wellness and technology allowances
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