• Perform installation, start-up, testing, and commissioning of new can seamer equipment. • Diagnose mechanical, electrical, and operational issues on installed machines and implement corrective actions. • Conduct on-site audits, PMs, rebuilds, and changeovers to maintain peak machine performance. • Complete seam setup, measurements, and adjustments in accordance with Angelus/Continental/V-Series Can Seamer specifications. • Support customers with machine optimization, operational guidance, and best practices. • Provide accurate documentation, service reports, timesheets, and expense submissions in D365 (or current system). • Serve as the primary technical contact for assigned customer accounts. • Deliver on-site and remote troubleshooting with a focus on fast response and high customer satisfaction. • Train customer operators and maintenance personnel on machine operation, sanitation, change parts, and basic troubleshooting. • Escalate issues appropriately when engineering or product development support is required. • Work closely with Product Line Leaders, engineering, training, manufacturing, and sales teams. • Participate in ride-alongs, in-house machine builds, pilot tests, and training of new FSRs. • Follow all company safety requirements, customer site rules, and OSHA standards. • Ensure machines are left in a safe, compliant, and fully operational condition after service work.