• Manage daily Service operations within an assigned region, optimize staffing, and forecast within the region. • Allocate resources to align with business objectives and annual plan, anticipating customer needs, and leveraging the strengths of individual team members. • Exceed Service revenue target, oversee assigned contract processes, and manage service P&L in the region. • Develop and ensure implementation of strategic business plans for regional service margin. • Analyze and report key data metrics and manage regional inventory. • Lead Strategic Account Management and negotiations with assigned national non-ASP service providers accounts in regard to Service Level Agreements (SLA’s) and cost. • Manage and grow relationships with national level service providers. Develop strong working relationships with corporate decision-makers and target stakeholders. • Regularly review region and account performance using business acumen and data analytics. • Leverage market and competitor knowledge to identify growth opportunities within managed accounts. • Participate in and lead projects and initiatives that drive growth. • Improve and standardize company policies, procedures, and metrics. • Invest in performance, development, and continuous learning of supervisors and team members through frequent field visits. • Influence and drive cross-functional stakeholders’ accountability for meeting customer needs in alignment with ASP strategic priorities. • Collaborate with the Quality organization to ensure compliance of all operations with manufacturers' specifications and regulatory compliance standards. • Oversee and Implement safety and environmental procedures, guidelines, and standards.