OpenSesame
We help companies develop the world's most productive and admired workforces.
Customer Success Manager
Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 51-200Since 2011H1B No SponsorCompany SiteLinkedIn
Location
United States
Posted
104 days ago
Salary
$85K - $100K / year
1 yr expExperience acceptedEnglishSFDC
Job Description
• Onboard new customers and guide them through the OpenSesame platform
• Conduct virtual demos and customer meetings
• Develop success plans for accounts and identify upsell opportunities
• Foster long-term relationships with customers
Job Requirements
- Experience in customer success or account management
- Strong understanding of eLearning and training solutions
- Excellent communication skills
- Analytical and strategic thinking ability
- Familiarity with Salesforce.com and Gainsight preferred
Benefits
- Professional development
- ISOs
- Health insurance
- 401(k) matching
- Paid time off
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