Supermove
Supercharge your moving company
Implementation Manager
Implementation SpecialistCustomer SuccessFull TimeRemoteTeam 11-50H1B No SponsorCompany SiteLinkedIn
Location
United States
Posted
107 days ago
Salary
Not specified
High School2 yrs expEnglish
Job Description
• Skillfully project manage a portfolio of ~20 customer accounts that have recently signed up for Supermove and are ready to deploy
• Keep every stakeholder accountable by regularly knowing exactly which step of the project they are in, and which date they plan to keep their next step
• Coordinate cross-functionally by regularly updating a public and internal project plan for each customer
• Build and maintain senior-level relationships with your customer accounts while creating a premium and high-caliber experience
• Collaborate with customers by solving complex problems with out-of-the-box solutions to strategically and continually increase product value - All with the goal of launching them onto our software end to end
• Master knowledge about our product in order to effectively visualize what success means for the customer
Job Requirements
- You have at least 2-4+ years of experience as an Implementation Manager (leading account implementation processes in the software or technology area, strongly preferred if coming from Vertical SaaS)
- 2-3 years if you have several strong internships and work experience at Series A-C companies + good school
- You have been a primary owner of customer implementation and know what it takes to make SMB customer successful
Benefits
- Market comp
- medical
- vision
- dental
- Remote first
- Provide direct input to overall company strategy.
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