Wiland
High-performance marketing audiences and enhancement data
Associate Client Success Director
Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 201-500Since 2005H1B No SponsorCompany SiteLinkedIn
Location
United States
Posted
109 days ago
Salary
$60K - $78K / year
Bachelor Degree2 yrs expEnglish
Job Description
• Primary Client contact
• Responsible for understanding the complete suite of Wiland products and services and how they can benefit our Clients
• Responsible for selection of models and delivery of recommendations or proposals
• Responsible for all revenue for assigned Clients
• Up-sell / Cross Sell to existing Clients as appropriate to maximize revenue results
• Strategize with Clients
• Maintain a thorough understanding of each Client’s business
• Prepares and presents order recommendations to Clients utilizing approved Wiland methods to initiate the sales process
Job Requirements
- Bachelor’s degree or equivalent work experience
- 2+ years experience in the direct marketing industry preferred
- 2+ years list circulation or client service experience preferred
- 2+ years experience with Microsoft software products and research capabilities on the Internet
- 2+ years proven sales skills including up-selling and cross-selling
- Ability to effectively develop and maintain a quarterly sales/revenue forecast
- Experience in Salesforce or equivalent contact management tool desired
Benefits
- Medical, Dental and Vision
- Flexible Spending Account
- Basic and Voluntary Life/AD&D Insurance
- Short & Long-Term Disability
- 401(k) Retirements Savings Plan with company match
- Paid Parental Leave
- Flexible Time Off (FTO)
- 11 Designated Company Holidays
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