Magellan AI

Empowering publishers, agencies and brands to succeed in the rapidly changing world of podcast advertising.

Measurement Success Manager

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 11-50Since 2016H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

110 days ago

Salary

$60K - $90K / year

Bachelor Degree2.5 yrs expEnglish

Job Description

• Respond to client questions through email and support channels • Set up measurement for campaigns across advertisers, agencies, and publishers • Monitor performance and troubleshoot issues before they affect reporting • Lead Zoom trainings to help clients navigate the platform and understand their campaign performance • Build spreadsheets that simplify complex datasets for reporting and insights • Support QA efforts to make sure the data going to clients is accurate • Partner with the rest of the team to improve processes as our client base grows

Job Requirements

  • Bachelor’s degree
  • 2–5 years of experience in a similar role
  • Strong command of Excel and Google Sheets formulas
  • Curiosity, clear communication, and a detail-oriented work style
  • Ability to troubleshoot issues and stay organized across multiple accounts

Benefits

  • Competitive base salary and bonus structure
  • Medical, dental, and vision coverage - individual coverage is free
  • Company-subsidized family coverage
  • Home office improvement reimbursement up to $500 per year
  • Company laptop and external monitor
  • 11 company holidays
  • 20 PTO days for vacation, illness, and personal time

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