ShipMonk

Stress Less, Grow More.

Associate Product Manager – Inbound

Product ManagerProduct ManagerFull TimeRemoteTeam 1,001-5,000H1B SponsorCompany SiteLinkedIn

Location

Pennsylvania

Posted

108 days ago

Salary

Not specified

Bachelor Degree0.2 yrs expExperience acceptedEnglishSQLGo

Job Description

• Support the product development lifecycle for Inbound capabilities, including discovery, requirement definition, prioritization, development support and iteration. • Partner with inbound operations, engineering and stakeholders to ensure clarity, alignment and smooth execution across teams. • Demonstrate strong ownership, adaptability and the ability to juggle multiple tasks while maintaining attention to detail and hitting deadlines. • Assist with research, interviews and data analysis to better understand merchant and operational needs within the inbound process. • Collaborate with Go-to-Market teams to support product rollouts, documentation, training and customer adoption efforts. • Develop a strong understanding of inbound workflows such as receiving, putaway, ASN processing, discrepancies and quality checks. • Use analytics to identify patterns, measure performance and support product recommendations that improve inbound efficiency and accuracy. • Spend time with warehouse teams to observe workflows, identify pain points and help shape product enhancements grounded in real operational insight. • Demonstrate curiosity, energy and a proactive approach to learning both product management skills and warehouse/logistics processes.

Job Requirements

  • Bachelor’s degree or equivalent practical experience.
  • 0–2 years of experience in product management, business analysis, operations, or a related role.
  • Analytical skills, including Excel proficiency
  • SQL skills (basic queries, data analysis)
  • Strong written and verbal communication skills, comfortable engaging with merchants and customers
  • Experience or familiarity with creating process flow diagrams, swimlanes, or similar operational/logistics diagrams (e.g., Lucidchart, Miro, FigJam, Visio).
  • Passion for learning, problem-solving and working in a fast-paced environment.

Benefits

  • Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
  • Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
  • Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
  • Transparent Pricing: We believe in honest, long-term partnerships. Our all-inclusive pricing means predictable costs, with no hidden fees or surprises.
  • Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.

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