• Develop and execute a bold, multi-year strategy for Jobber’s marketing and sales tools portfolio. • Balance investment across improvements to mature products, expansion into new segments, and major 0→1 opportunities. • Conduct broad and deep customer discovery to understand how service providers attract and win jobs, and convert that insight into strategy and product direction. • Partner closely with Engineering, Design, Analytics, Marketing, Sales, and Customer Success to identify gaps, shape product capabilities, and bring offerings to market. • Work with product marketing and GTM partners to drive adoption, attach, and overall commercial performance. • Communicate product vision, decisions, and results clearly to leadership and cross-functional stakeholders. • Champion the voice of the customer and define workflows that help service providers get noticed online, earn trust, and convert leads more effectively. • Establish strong feedback loops to iterate quickly and deliver high-quality, intuitive product experiences. • Integrate AI meaningfully into customer-facing experiences, helping service providers market and sell with greater efficiency and consistency. • Deliver measurable business impact by scaling adoption, engagement, and retention across the portfolio. • Influence pricing, packaging, and value communication to ensure clear ROI for customers and revenue growth for Jobber. • Maintain a balanced portfolio that supports short-term goals while building long-term foundations. • Define KPIs for the Win Work portfolio and hold teams accountable to outcomes. • Use data and qualitative insight to evaluate product health, make tradeoffs, and prioritize improvements. • Continually refine functionality based on performance, customer feedback, and market trends.