• Serve as the primary point of contact for assigned pharmacy accounts to ensure a positive customer experience. • Conduct onboarding and training sessions to help customers effectively use PrimeRx Market features. • Assist pharmacy clients with navigating suppliers, comparing pricing, and streamlining purchasing workflows. • Monitor account activity, identify trends, and proactively engage with customers to promote platform utilization. • Address client questions and collaborate with internal teams to resolve issues in a timely manner. • Share insights, product updates, and marketplace opportunities that drive customer value and retention. • Participate in virtual meetings, webinars, and client strategy sessions. • Maintain accurate records of customer interactions and account status within CRM systems.