• Primary function would be to focus on lead generation and prospect follow-up. • Assist territory managers with current account administrative tasks • Generate new and repeat sales by providing product and technical information in a timely manner. • Proficient knowledge of, and ability to navigate through, web-based search engines to generate business opportunities. • Maintaining CRM accuracy and sales reporting • Provide product information and basic quoting with the direction of the field sales team • Strong communication and relationship building skills • Organization and detail oriented • Ability to create and utilize e-marketing and e-commerce to expand territory growth. • Determine customer requirements and expectations to recommend specific products and solutions. • Accurately process customer transactions such as orders, quotes or returns. • Provide inventory information on the availability of in-stock items. • Proactively recommend items needed by customers to increase customer satisfaction and improve profitability. • Educate customers about terminology, features and benefits or products to improve product related sales and customer satisfaction. • Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint. • Remain current on consumer preferences, changes in local codes and product developments. • Setup and maintain customer files. • Identify trends in customer satisfaction or dissatisfaction. • Manage time effectively, meet personal goals and work effectively with other members of the sales team. • Communicate to the purchasing department unexpected increases or decreases in demand for products. • Present a professional image always to customers and vendors. • Perform other duties as assigned