We help companies build better products.
Senior Customer Success Architect
Location
Arizona + 7 moreAll locations: Arizona, California, Colorado, Oregon, Minnesota, Missouri, Texas, Washington
Posted
31 days ago
Salary
$151K - $227K / year
Job Description
Job Requirements
- At least 5 years of customer facing technical experience, with a demonstrated record of successfully engaging with enterprise accounts.
- Competent in API / SDK concepts, programming languages and concepts that underpin modern web and mobile development (e.g. SQL, JavaScript, Java, Python, Android, iOS, RESTful APIs).
Benefits
- Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans
- Flexible time off, paid holidays, and more
- Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
- Excellent Parental benefits including: 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
- Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
- Employee Stock Purchase Program (ESPP)
Related Guides
Related Job Pages
More Customer Success Manager Jobs
Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform. With hun...
Customer Success, Account Manager - MakeMusic
Peaksware Holdings, LLCWe help people achieve their best through deliberate practice.
Company InformationHelp Shape the Future of Music Creation and Education at MakeMusicAt MakeMusic, we believe music has the power to inspire, connect, and transform lives. For over three decades, we’ve been at the forefront of music technology, buildin...
Customer Success Manager driving customer relationships and platform adoption at FutureFit AI
Director, Customer Success - SMB/MDO
DiligentDiligent is the leading GRC SaaS provider, serving nearly 1 million users from 25,000 organizations around the world. Our software enables holistic and informed conversations about governance, risk and compliance and ensures CEOs, CFOs and the board have an integrated view of audit, risk, information security, ethics and compliance from across the organization. Our world-changing idea is to bring technology, insights and confidence to leaders so they can build more effective, equitable, and successful organizations – and create lasting, positive impact on the world. We seek to empower organizations to be better for their stakeholders and communities, for their customers and employees, for their bottom line. Headquartered in New York, Diligent also has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.
The Director of Customer Success leads a team, driving customer retention and engagement through strategic direction, operational processes, and leveraging AI for efficiency. Responsibilities include managing metrics, enhancing customer experiences, and developing team capabilities across multiple regions.
