• Develop & implement a 3-year comprehensive service delivery strategy and model that is aligned to NEP’s outcomes, further expands and deepens our work with leaders and organizations, and results in $3.5M-$4.0M annual revenue. • Strategize with Regional Directors to establish business development strategies that result in a robust pipeline that helps to grow the number of clients that NEP partners and works with, who are working towards creating thriving learning environments for students. • Identify, assess, and pursue opportunities to expand NEP’s work and impact into new regions and locations, where we can support the efforts of aligned leaders and organizations. • Improve, design, and codify service offerings based on feedback / learnings from past and current projects, that are responsive to emerging needs from the education field, and that leverages NEP’s content, approach, and frameworks, developed over a 30-year history. • Establish clear expectations, standards, and processes for service delivery to ensure consistency in quality. • Collaborate with and support Regional Directors to build and maintain strong relationships with partners, funders, and other stakeholders, ensuring effective communication and collaboration to advance regional strategy objectives. • Lead and manage high-profile, complex client projects that help to advance NEP's strategy, build and cultivate new or existing partnerships, and/or support our field impact goals. • Cultivate a nurturing team environment that operates in alignment with NEP’s core values and motivates and inspires teammates to work collaboratively towards shared vision and goals. • Contribute to NEP’s expanding and deepening influence on the education field by serving as an external representative of the organization, contributing to external communications and products, and building the routines and practices for capturing impact stories from our direct services work. • Serve as a key member of NEP’s executive leadership team, charged with stewarding NEP’s work, investments, and resources towards its intended impact and collaborating across all areas of the organization.