Committed to improving speech and language outcomes for children and adults with affordable, online therapy.

Director of Continuous Improvement

DirectorDirectorFull TimeRemoteTeam 11-50H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

34 days ago

Salary

$140K - $170K / year

Postgraduate Degree8 yrs expEnglishTableau

Job Description

• Develop and Lead Clinical Continuous Improvement Strategy: • Design and execute a comprehensive strategy aligned with clinical and business objectives. • Utilize Lean, Six Sigma, and other structured methodologies to drive measurable improvements in clinical metrics, patient engagement, outcomes, and satisfaction. • Implement Evidence-Based Best Practices: • Lead the development, implementation, and measurement of evidence-based clinical guidelines and practice protocols. • Translate research findings into standardized care models in collaboration with the Clinical Researcher. • Drive Quality and Operational Excellence: • Assess and improve upon existing metrics and monitoring systems to improve key clinical quality indicators, track clinician utilization and patient flow metrics. • Lead initiatives to optimize efficiency, reduce administrative burden, and improve clinician work satisfaction. • Lead and Mentor Cross-Functional Teams: • Directly manage the Clinical Researcher. • Partner across Clinical Leadership, Quality Assurance, Operational, and Technology teams to align continuous improvement priorities, conduct quality audits, integrate system enhancements, and present findings to executive leadership.

Job Requirements

Master’s degree in Healthcare Administration, Business, Public Health, or related field
Any Certifications in Lean, Six Sigma, or equivalent continuous improvement methodology
8+ years of experience in continuous improvement, operational excellence, or similar role
3+ years of experience in healthcare, clinical services, or regulated environments.
Strong analytical skills with proficiency in data analysis and visualization tools
Demonstrated success leading cross-functional improvement projects with measurable results
Excellent project management skills with ability to manage multiple initiatives simultaneously
Outstanding communication and presentation skills for all organizational levels (from clinicians to executives)
High proficiency with spreadsheets, scheduling tools, and collaboration platforms (e.g., Google Workspace, Slack, Zoom, Airtable, Tableau)
Strong attention to data accuracy and documentation standards across multiple systems

Benefits

Exceptional paid time off policies that encourage and support life balance, including a winter break.
401k matching to ensure our staff have what they need to enjoy their retirement
Health insurance options that ensure well being for the whole person and their family
Company paid life, short-term disability, and long-term disability coverage
Remote work environment that strives for connectivity through professional collaboration and personal connections