The only legal AI that works your whole case – your way
Lead Technical Support Specialist
Location
United States
Posted
113 days ago
Salary
Not specified
Job Description
Job Requirements
- 2+ years of experience in legal technology support preferred, with understanding of law firm operations and legal software ecosystems
- Proficiency with ticketing systems (Zendesk, Freshdesk, ServiceNow)
- Strong troubleshooting skills with SaaS platforms
- Ability to explain technical concepts to legal professionals
Benefits
- Exceptional technical assistance with Eve's legal AI solutions.
- Timely resolution and exceptional customer experience.
- Maintain customer communication throughout the resolution process.
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