• Design and execute a comprehensive change management strategy, directly applying the ADKAR model (Awareness, Desire, Knowledge, Ability, and Reinforcement) to key activities. • Conduct detailed change readiness assessments and impact analyses. • Develop strategic change management plans (communications, training, sponsor alignment). • Define clear communication channels and messaging. • Design and deliver highly effective training sessions. • Ensure the delivery of high-quality, continuous support and reference materials. • Identify, analyze, and address resistance across all workstreams. • Define clear, measurable success metrics for change management activities.