Comprehensive Security for Your SaaS Applications
Director, Technical Account Management – East
Location
United States
Posted
117 days ago
Salary
$236K - $260K / year
Job Description
Job Requirements
- 10+ years in customer-facing post‑sales/services roles (TAM, Services Delivery/Consulting, Solutions Engineering/Architecture, Customer Success Architecture etc.), including at least 5+ years leading TAM/CS teams supporting large enterprises.
- Proven operator as a player–coach: you can personally lead top accounts while building people, process, and tooling for scale.
- Demonstrated strategic account management in complex environments: multi-stakeholder executive alignment, value roadmaps, QBR/EBR cadence, and commercial partnership.
- Enterprise credibility across security and IT: familiarity with identity (SSO/SAML/OAuth), logging/SIEM, incident response workflows, cybersecurity frameworks (such as NIST, CIS) and change management in regulated environments.
- Strong exec presence and communication—able to translate technical depth into business outcomes for CIO/CISO/CTO audiences.
- Data-driven mindset with command of health/risk models, cohort metrics, and leading indicators that predict retention and growth.
Benefits
- Competitive compensation with equity and 401k
- Comprehensive healthcare with dental and vision coverage
- Flexible paid time off and paid holiday time off
- 12 weeks of new parent or family leave
- Personal and professional development resources
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