• Lead IT automation initiatives using Windmill, n8n, Power Automate, Azure Automation, or equivalent tools to eliminate manual work and enhance operational efficiency. • Manage projects across Microsoft 365, Azure, Active Directory, and identity lifecycle workflows. • Implement and optimize ticketing system automations (Zendesk or equivalent), including routing, AI-assisted triage, and reporting. • Drive projects supporting HIPAA compliance, annual Security Risk Assessments (SRAs), user access reviews (UARs), onboarding and offboarding automation, and security remediations. • Coordinate cross-functional IT programs with clinical, compliance, engineering, and global IT teams. • Develop and maintain project plans, KPIs, dashboards, and communication cadences. • Support procurement, vendor management, and deployment of IT tools and platforms.