• Sells multi-carrier insurance products to prospective member/clients by making and receiving telephone calls, responding to inquiries via e-mail and mail. • Explains coverage and makes coverage recommendations. • Calculates and presents quotes and thoroughly creates insurance applications. • Keeps current with insurance company guidelines for multiple carriers / insurance lines. • Maintains insurance product knowledge and selling techniques. • Provides input to management to help identify opportunities to improve sales. • Follow-up regarding pending or incomplete policy transactions as needed.