• Oversee daily project flow across departments, ensuring all deliverables stay on track and teams are resourced effectively. • Act as the internal traffic hub, routing tasks, managing deadlines, and preventing bottlenecks. • Create and maintain project timelines in coordination with the Client Success Manager and department leads. • Manage production calendars for creative assets, lifecycle campaigns, paid media deliverables, and reports. • Support onboarding of new clients and projects, ensuring timelines and task assignments are clear from the start. • Maintain project visibility using internal tools (Asana), tracking progress and communicating status updates. • Collaborate with account management to forecast team capacity, identify pinch points, and make recommendations for resource allocation. • Help document workflows, templates, and SOPs for repeatable efficiency. • Support automation and reporting improvements that streamline internal processes.