Excellence in Forensic Science Management through Leadership and Innovation
Customer Success Manager
Location
United States
Posted
39 days ago
Salary
Not specified
Seniority
Senior
Job Description
Job Requirements
- 3+ years of experience as a Customer Success Manager in a SaaS environment.
- 3+ years of experience supporting public safety or first responder organizations.
- 3+ years of experience in UAS operations, technical sales, or support engineering.
- Strong working knowledge of DFR program design and FAA regulatory requirements for VLOS and BVLOS operations.
- Ability to clearly communicate complex technical and regulatory concepts to diverse audiences.
- Self-starter with the ability to operate independently and collaboratively.
- Experience with CRM platforms such as Salesforce or HubSpot (preferred).
- Willingness to travel to support customer and operational needs up to 40%
Benefits
- Versaterm does not use AI in the recruitment process
- All stages of recruitment decisions are lead by people
- Accommodations are available upon request throughout all stages of the recruitment process
- Committed to equity, diversity, inclusion, and a barrier-free workplace
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