• Lead the development and operationalization of evaluation and quality programs for technology solutions (including AI-enabled features) tailored for healthcare payer use cases. • Define success criteria, acceptance thresholds, and release readiness “go/no-go” gates across the delivery lifecycle. • Develop and maintain high-quality test data, scenarios, and validation suites; coordinate and/or lead user acceptance testing and structured feedback cycles. • Partner with engineering and platform teams to embed automated checks into CI/CD pipelines. • Define and track quality metrics and drive continuous improvement through root-cause analysis.