• processing invoices • ensuring that invoices are accurate • developing quotes by costing materials, supplies, and labor • calculating customer's payment, including deductibles • generating the invoice to be submitted to the customer for payment • Answer phone calls, provide price quotes and other billing information to customers • Review estimates to verify the parts for customer quotes are correct and all pricing is in line with the quote • Make sure all parts are billed on service repair order • Prepare quotes and submit invoices to customers, ensuring the right information is on the invoice • Ensure customers are billed correctly for the services provided • Coordinate with other departments as needed to ensure the accuracy of billing information • Coordinate and manage the end-to-end process of price quoting • Write and prepare effective, compliant, and high-quality price quotes • Collaborate with other departments to ensure billing processes are efficient and effective • Maintain customer rapport by explaining quotes and obtaining approval of estimates • Utilize Salesforce.com as the primary tool to manage assigned Quote queue