Thermo Fisher Scientific

The World Leader In Serving Science

Field Service Engineer II – Small Dual Beam

Field EngineerField EngineerFull TimeRemoteSeniorTeam 10,001+Since 1956H1B SponsorCompany Site LinkedIn

Location

California

Posted

131 days ago

Salary

$31 - $47 / hour

Seniority

Senior

High School4 yrs expExperience acceptedEnglish

Job Description

• Conduct on-site installation of sophisticated equipment and follow testing procedures to ensure accurate working order • Conduct on-site scheduled planned maintenance visits • Provide diagnosis and repair support for customers and other field personnel • Cultivate and develop positive working relationships with customers, system users, and company personnel • Travel, often on short notice, to customer sites to resolve problems or support other field service personnel • Complete and submit field service reports • Provide training to customers and users on system maintenance • Provide feedback to product quality teams • Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation • Provide guidance for various reports including identifying and isolating outstanding problems with the system • Act as a subject expert and resource for training

Job Requirements

University degree in electronics, physics, engineering, computer science or similar field preferred; or years of equivalent combination of education, skills and experience
High School Diploma or GED equivalent required
Minimum experience is 4+ years of hands-on technical experience installing, troubleshooting, repairing, and calibrating sophisticated analysis tools such as SEM, TEM, FIB, or similar systems
A detailed understanding and extensive experience diagnosing and repairing ultra-high vacuum and high voltage systems
Ability to deal effectively with customers
Excellent interpersonal communication skills; must have a professional working proficiency in English
Consistent record of fixing sophisticated systems and subsystems down to the component level
Literate in MS DOS and Windows software environments
Able to read and interpret schematics
Familiar with UHV phenomenon and technology
Must have ability to acquire a valid passport and travel regionally and internationally as required
Must possess a valid driver’s license
Must be willing to travel 25-50% of the time

Benefits

A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount