• Collaborate with MDCPS functional leads and SMEs to understand, index, and document future-state Business Processes using industry-standard notations (e.g., BPMN) • Build Methods and Procedures Documentation for specific tasks within a business process where step-by-step instructions are required • Analyze future-state workflows for improvement and optimization opportunities • Work closely with MDCPS and vendor project teams (Development, OCM, Testing, Training, etc.) to ensure that Business Process documentation aligns with project objectives and timelines • Provide expertise in process mapping, modeling techniques, and best practices – transition knowledge and documentation to MDCPS at the close of the project • Conduct workshops and interviews where required to address potential gaps in future-state Business Process and / or Methods & Procedures documentation • Support the implementation of process improvements by providing guidance and documentation to relevant stakeholders • Manage project “open items” pertaining to Business Process and / or Methods & Procedures to closure leveraging Business Process Flows and Methods & Procedures documents of record • Manage interim process design and maintenance where temporary alterations in a standard Business Process may be required to manage anticipated system downtime or workarounds for production defects • Maintain Business Process and Methods & Procedures documents of record for the project team.