• Oversee the day-to-day operations of low- to mid-frequency digital fundraising clients and collaborate with senior leadership on day-to-day operations of high frequency clients • Collaborate with senior leadership to build strategic, data-informed email and SMS calendars at the start of each month—and adjust as needed based on performance and priorities. • Manage content approvals and ensure client feedback is integrated and deadlines are met. • Delegate tasks to Associates, Strategists, and Fellows, while providing mentorship and guidance on writing and strategic best practices. • Ensure accuracy in ad and SMS spend tracking, and flag concerns to senior leadership when needed. • Write and load emails when needed to support team capacity and maintain momentum on client programs. • Review and approve content for managed clients, providing edits and feedback to elevate quality and performance. • Proof and approve regular client reports, ensuring key insights are highlighted and actionable takeaways are communicated clearly.