• Manage day-to-day client relationships and communications, ensuring proactive service. • Oversee internal client-specific teams, ensuring execution aligns with strategic goals. • Define brand narratives and content/growth strategies for clients. • Create detailed content briefs and ensure effective communication with content creators. • Lead and facilitate weekly client calls, ensuring client expectations are met. • Review monthly reports, identify key takeaways, and refine strategies collaboratively. • Ensure the team is playing to the nuances of each social platform for increased organic exposure. • Identify influencers and contribute to building partnerships. • Ensure the team is creating thorough paid ad campaigns and effectively communicate results / optimization tactics to clients. • Write captions, organize content calendars, and maintain content quality standards. • Contribute to the overall digital marketing strategy. • Stay updated with technology and best practices.