• provide finance and insurance services for a network of dealerships • maintain and develop existing automotive dealer relationships • acquire new customer accounts • demonstrate and train to the approved customer F&I process • be proficient on all technology used within the process • have thorough knowledge of all F&I products offered • develop and execute strategies to increase production within existing accounts • enhance relationships with key dealership personnel • utilize CRM to track sales leads and customer interactions • establish ongoing communication with dealers • identify and implement process improvement recommendations • leverage customer relationships to generate leads • maintain industry knowledge of trends and company initiatives • assist management with evaluating competitive programs