• Build successful partnerships with clients and lead client management across all teams. • Proactively identify strategic opportunities and propose new ideas to existing clients. • Drive business through strategic and creative recommendations. • Work directly with brand teams on the development of brand goals/objectives/strategies. • Ensure all materials remain on target and effectively communicate core brand strategies. • Understand products, competitors, market dynamics, and changes likely to affect the category. • Facilitation and attendance at all client meetings. • Ensure adherence of agency/client process. • Ensure the accuracy of all files/communications to clients. • Run internal kick-off meetings and provide strategic oversight. • Review jobs supporting new strategies or special tactics. • Manage and drive internal deliverables. • Provide meticulous direction of day-to-day workflow on all agency client business. • Development of (brand plans/tactical plans/WOs/annual SOW/creative briefs, etc.). • Manage and mentor junior account team members. • Develop and track SOW budgets and finances. • Development/management of annual SOWs, monthly financials, tracking of monthly hours, and monthly client accruals. • Serve as a trusted advisor to senior clients, shaping scientific communication strategies that resonate with diverse audiences (HCPs, patients, payers, advocacy groups). • Lead high-level client engagements and expand partnerships through innovative and impactful approaches. • Identify opportunities to incorporate AI-powered insights, real-world data, and digital engagement tactics into client solutions.